FAQ

FREQUENTLY ASKED QUESTIONS

General Questions

The minimum storage period is one (1) month. You are welcome to stay for as long as you need storage.

No you don’t. You simply sign a straight forward Storage Agreement prior to moving into your room. Your contract is a month-to-month agreement with i-Store.

The storage contract will automatically be extended on a monthly basis unless we receive notice from you of your intention to move-out.

i-Store offers you several payment options: Visa/Mastercard Credit/Debit cards, Cash and Cheques or Internet Bank Transfers.

No. Absolutely not!

From time to time, there will be promotional discounts given for longer term storage.

Recognising that many business and domestic customers would prefer insurance protection over their items, i-Store has worked with Insurance Thailand, to provide coverage at competitive rates.

You can store almost anything like furniture, documents, books, building materials, commercial stock, wine, antiques, sports equipment, your collectibles and any item you value.

If you are uncertain whether your items are allowed for storage at our facility, please do not hesitate to contact any of our staff and we will be happy to assist you.

Items that do not meet requirements for safety are not permitted into storage. These items include

Hazardous materials such as explosive and inflammable goods
Perishable items which could decompose i.e. exposed foodstuffs
Living items such as animals and plants
Stolen or illegal goods such as drugs, firearms etc

Accessibility at 24 hours a day. You can add or remove items from your storage room whenever you require.

Our building is monitored with CCTV surveillance. Each individual door is installed with an alarm and you are in control with your own key.

You are welcome to move to another size room at any time to suit your storage requirements, subject to availability.

You need to inform us 14-days in advance when you intend to move-out.

Yes, all of our properties carry a variety of boxes, locks and supplies to make your move easier. We also sell packing supplies here on our website.

Not at this time. However, we have a list of reputable removal companies which you can contact. You can contact our helpful staff for their details.

Yes. We have excellent staff on-site at each of our facilities during office hours.